Injury on Duty survey
Dear Colleague,
The Home Office is conducting research to review Regulation 12 and ensure the policy remains relevant to the police workforce of today. As part of this work, they are gathering evidence on retired police officers’ experiences and views of Regulation 12. The Home Office would be grateful if you could distribute this short survey to your Members.
Survey link: The deadline for completing the survey is Friday 24th April.
If you have any questions or would like further information, please contact by
Email: reg12research@homeoffice.gov.uk
Regards
Alan Lees
CEO Narpo
Tel: 01924 331254
Email:: ceo@narpo.org
www.narpo.org
XPS ISSUE - UPDATE RE WIDOWS:
As a result of the current issues involving XPS and the HMRC. We would ask that any members who are aware of widows, widowers or those family members who are caring for a retired officer that are experiencing concerns over the documents they are receiving or reading about.Could you kindly notify the relevant NARPO branch Secretary in order that any additional welfare concerns can be identified and where necessary resolved. Your local NARPO Branch committee members are fully aware of the anxiety this issue is causing and where possible offer assistance to those who need it.
(Thanks to Paul Bryant - Cardiff Narpo)
Philip Taylor
Secretary,
Swansea NARPO
22nd March 2026
The XPS portal has now moved to a new address.
Please register or log in here.*************
XPS & HMRC - For the attention of all South Wales Branch Members.
We would like to let members know that the matter with XPS & HMRC is at present in hand and that there is no need for action at this time.XPS ISSUE - UPDATE RE WIDOWS:
As a result of the current issues involving XPS and the HMRC. We would ask that any members who are aware of widows, widowers or those family members who are caring for a retired officer that are experiencing concerns over the documents they are receiving or reading about - Could you kindly notify the relevant NARPO branch Secretary in order that any additional welfare concerns can be identified and where necessary resolved. Your local NARPO Branch committee members are fully aware of the anxiety this issue is causing and where possible offer assistance to those who need itXPS Has confirmed that the mistake has been rectified and the correct paperwork has been submitted to HMRC.
They state it will take 7 to 10 days for the matter to sorted on individuals accounts.
The matter is in hand and at present you don’t have to do anything as yet.
The statement issued by XPS who are the ones who made the mistake & other than repeating the statement, I have been told that they are working through the problem with HMRC and it will take 7 to 10 days to rectify the issues.
We have asked XPS to send everyone a pension slip for next month. As you know, most don’t get one unless there’s a change to your pension, but I have requested all pensioners receive one to help if there are any changes that need to be addressed.NARPO HQ has been informed are assisting from their side in this matter.
I have also been contacted by finance at SWP and they have also, (even though it is believed not be their fault) have apologised to our members for the issues it has caused.
If anyone has any issues please contact your branch secretary.
NARPO SOUTH WALES BRANCH REPRSENTATIVES
Paul Hayes
NARPO Cardiff Branch Secretary / NARPO Ysgrifennydd Cangen Caerdydd
NARPO Cymru Chairperson / Gadeirydd NARPO Cymru
NARPO NEC Director / Cyfarwyddwr NARPO NEC
Mobile: | Symudol: 07866 547464
Website: | Gwefan: https://www.narpocardiff.com/
National Website: | Gwefan Genedlaethol: https://www.narpo.org/14th March 2026
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Group Insurance Scheme (GIS) update for all South Wales retired members.
As of 1st March 2026, the GIS membership will be changing in respect of retired South Wales members of the Scheme.We are circulating update of information and monthly premium to members.
This document outlines all of the new changes.
South Wales Police Federation.
20th Feb 2026******************
IMPORTANT - XPS Pension System Upgrade
Updated 31st Jan
See at the (very bottom below) extra information regarding 'Long Term Spouses' pension and 'Historical data' that you may wish to save. Note: If you don't have Internet access, the contact tel number to ring XPS is included. Please do pass on this information to any members you know so that they can contact XPS by phone.This upgrade has only very recently been brought to our attention.
From 13 January 2026 to 1 February 2026, you won’t be able to make changes through Member Self Service (MSS) while we make some upgrades to your online experience. You can still log in and view your personal information.NOTE: From 2 February 2026 until the new platform is live (which is planned to be no later than March 2026), MSS will be unavailable.
Once the new platform is live you will be able to access personal documents such as recent Ps, payslips. Pensions Savings Statements and Remedial Savings Statements. Some historical documents currently held on MSS will no longer be available.
If you’re registered for Member Self Service (MSS), we’ll send you an email when the new platform is ready to explore.
If keeping your old documents is important, you are advised to download/print them before 2nd February 2026.
Extra information: Please note this e mail is only of interest to members who are in receipt of a South Wales Police pension, especially if you are able to access your pension details on the XPS portal.
Long Term Spouses Pension.
For those of you who it is of interest to, it has been pointed out to me by several members that when they had examined their personal details, in the section labelled "Pension Benefits" is a further section marked "Pension Details",and they had been surprised to note that in the section marked "Long Term Spouses Pension" the amount shown is £00.This does not apply to everyone, as in my case it shows an acceptable figure. I do not know what this signifies, but I would strongly recommend that you check your personal figures, and if you unhappy with the figure shown, or are unable to do so on line ring XPS. You should ask that they immediately review your figures.
The telephone number is 03300 545504
Historical data includes:
P60s - last 6 years
Payslips - From month 7 of 23/24 tax year onwards
PSS - All historical (published)
RSS - All historical (published)
Quotations - All historical (published)Phil Taylor,
Secretary,
Swansea Narpo.31st Jan 2026
Log in to the XPS Members Self Service here...
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