Narpo Swansea Branch

Safety, Security & Scams

Christmas Fraud
Online Frauds of Christmas
Click here to read (pdf)
Thanks to Stuart Powell for finding this valuable contribution!
26th October 2015



Some scams are getting much more common and sometimes quite sophisticated.
If you have information about something related, including safety tips too, which you would like to pass on to others, please feel free to email us and we will include the 'tip(s) ' on this page. Thank you.

Check your receipts BEFORE leaving the Check Out

Unsubstantiated BUT - (There are several similar stories on the Internet!)

In any case, these emails do offer one good bit of advice, which is to check one's receipts before leaving any commercial establishment to make sure no mistakes or hanky-panky have occurred. It's just the prudent thing to do.

I bought a bunch of stuff, over £150, & I glanced at my receipt as the cashier was handing me the bags. I saw a cash-back of £40. I told her I didn't request a cash back & to delete it. She said I'd have to take the £40 because she couldn't delete it. I told her to call a supervisor. Supervisor came & said I'd have to take it.. I said NO! Taking the £40 would be a cash advance against my Credit card & I wasn't paying interest on a cash advance!!!!! If they couldn't delete it then they would have to delete the whole order. So the supervisor had the cashier delete the whole order & re-scan everything! The second time I looked at the electronic pad before I signed & a cash-back of £20 popped up. At that point I told the cashier & she deleted it. The total came out right. The cashier agreed that the Electronic Pad must be defective.

Obviously the cashier knew the electronic pad was defective because she NEVER offered me the £40 at the beginning. Can you imagine how many people went through before me & at the end of her shift how much money she pocketed?

Just to alert everyone. My co worker went to Milford , Sainsburys last week. She had her items rung up by the cashier. The cashier hurried her along and didn't give her a receipt. She asked the cashier for a receipt and the cashier was annoyed and gave it to her. My co worker didn't look at her receipt until later that night. The receipt showed that she asked for £20 cash back. SHE DID NOT ASK FOR CASH BACK!

My co-worker called Sainsburys who investigated but could not see the cashier pocket the money. She then called her niece who works for the bank and her niece told her this. This is a new scam going on. The cashier will key in that you asked for cash back and then hand it to her friend who is the next person in the queue.

Please, please, please check your receipts right away when using credit or debit cards!
This is NOT limited to Sainsburys; they are one of the largest retailers so they have the most incidents.

I am adding to this. My husband and I were in Sainsburys and paying with credit card when my husband went to sign the credit card signer he just happen to notice there was a £20 cash back added. He told the cashier that he did not ask nor want cash back and she said this machine has been messing up and she cancelled it. We really didn't think anything of it until we read this email.

I wonder how many "seniors" have been, or will be, "stung" by this one????






Wayne Moss
Sales Executive
01304 206710


Stop Nuisance Phone Calls

Credit Card Scams:
The latest scam is very clever in that the fraudsters do not ask you for your card number, or any other information, as they already have it. The fraudster will call and state that they are from the security
department of the relevant card company, providing security I.D, and saying that your card has been used for a specific purchase (of which you are not aware).

After providing you with all the relevant information and telling you that you will get a refund as a fraud enquiry has begun, the fraudster will then want to verify that you have the credit card in your possession. To do this they will ask for the 3 security numbers on the back of the card. This is the number that the fraudsters want. Under no circumstances reveal this number.

The true company will already have this number. Let’s be careful out there as this type of fraud is ever on the increase.

Dyfed Powys Police now have a very comprehensive Safety & Security Advice page
which can be accessed here.

Postal Scam
PDS (Parcel Delivery Service)

This scam started back in 2006 but as Christmas approaches, it may be best to be on your guard
against similar scams.

If you receive a card through your door or to your desk from a company call PDS (Parcel Delivery Service) saying that they have a parcel awaiting delivery instructions and can you contact them on 0906 6611911

DO NOT call the number. This is a mail scam originating in Belize

If you call the number and you start to hear a recorded message you will already have been billed £15 for the phone call.

If you receive a card with these details, then please contact ICTIS at or your local trading standards office.

Listing of Names in Your Mobile -

VERY GOOD POINT...........................MUST READ

Be careful how you list names on your cell phone! Be Safe!

This lady has changed her habit of how she lists her names on her
mobile phone after her handbag was stolen. Her handbag which contained
her mobile phone, Credit card, purse...etc.... was stolen.

20 minutes later when she called her Hubby, from a pay phone telling
him what had happened. Hubby says 'I've just received your sms text
asking about our Pin number. I replied a little while ago.'

They rushed down to the bank, the bank staff told them all the money
was already withdrawn. The pickpocket had actually used the stolen hand
phone to text 'hubby' in the contact list and got hold of the pin
number. Within 20 minutes he had withdrawn all the money from the bank

The lesson:
Do not disclose the relationship between you and the people in your
contact list. Avoid using names like Home, Honey, Hubby, sweetheart,
Saying......Dad, Mum etc.......And very importantly, when sensitive
info is being asked thru texts, CONFIRM by calling back.

Also, when you're being texted by friends or family to meet them
somewhere, be sure to call back to confirm that the message came from
them. If you don't reach them, be very careful about going places to
meet 'family and friends' who texts you.

Norman Abraham - Sept 2008


Yet another Mobile phone scaml

If you receive a phone call on your mobile from any person, saying that he or she is a company engineer, or telling that they're checking your mobile line, and you have to press #90 or #09 or any other number, end this call immediately without pressing any numbers.

The re is a fraud company using a device that once you press #90 or #09 they can access your 'SIM' card and make calls at your expense.Please forward this message to as many colleagues, relatives and friends as you can, to stop it.

Many thanks for your time regarding this matter, take care and regards.

Phil Corris
Police Constable/Crime Prevention Officer
Ext 496696 (Internal)
01524 596696 (External)
Email PhilCorris@lancashire.pnn .police.UK

A bit of useful advice - verified by the Dorset Police.

This actually happened to someone's daughter. Lauren was 19 yrs old and in college. This story takes place over the Christmas/New Year's holiday break. It was the Saturday before New Year and it was about 1.00pm in the afternoon, and Lauren was driving to visit a friend, when an UNMARKED police car pulled up behind her and put its lights on. Lauren's parents have 4 children (of various ages) and have always told them never to pull over for an unmarked car on the side of the road, but rather wait until they get to a service station, etc.

So Lauren remembered her parents' advice, and telephoned 112 from her mobile phone. This connected her to the police dispatcher she told the dispatcher that there was an unmarked police car with a flashing red light on his rooftop behind her and that she would not pull over right away but wait until she was in a service station or busy area.

The dispatcher checked to see if there was a police car where she was and there wasn't and he told her to keep driving, remain calm and that he had back-up already on the way. Ten minutes later 4 police cars surrounded her and the unmarked car behind her.

One policeman went to her side and the others surrounded the car behind. They pulled the guy from the car and tackled him to the ground...... ..the man was a convicted rapist and wanted for other crimes. I never knew that bit of advice, but especially for a woman alone in a car, you do not have to pull over for an 'UNMARKED' car.

Apparently, police have to respect your right to keep going to a "safe" place. You obviously need to make some signals that you acknowledge them I.e., put on your hazard lights) or call 112 like Lauren did.

Too bad the mobile phone companies don't give you this little bit of wonderful information. So now it's your turn to let your friends know about 112 (112 is an emergency number on your mobile that takes you straight to the police because 999 does not work if you have no signal). This is valuable information that many people do not know!

Please pass on to all your friends, especially any females.

10th Nov 2007

Valuable Information from the Ambulance Service

We all carry our mobile phones with names & numbers stored in its memory but nobody, other than if we were to be involved in an accident or were taken ill, the people attending us would have our mobile phone but wouldn't know who to call. Yes, there are hundreds of numbers stored but which one is the contact person in case of an emergency? Hence this 'ICE' (In Case of Emergency) Campaign.

The concept of 'ICE' is catching on quickly. It is a method of contact during emergency situations.
As mobile phones are carried by the majority of the population, all you need to do is store the number of a contact person or persons who should be contacted during emergency under the name 'ICE'
( In Case Of Emergency).

The idea was thought up by a paramedic who found that when he went to the scenes of accidents, there were always mobile phones with patients, but they didn't know which number to call.
He therefore thought that it would be a good idea if there was a nationally recognized name for this purpose. In an emergency situation, Emergency Service personnel and hospital Staff would be able to quickly contact the right person by simply dialling the number you have stored as 'ICE'.

Please forward this information to others, it may save a life.

It won't take too many 'forwards' before everybody will know about this. It really could save your life, or put a loved one's mind at rest. For more than one contact name simply enter ICE1, ICE2 and ICE3 etc.


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Jeff Davies
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